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Fed up with poor phone connections and support?

Tired of phone providers who overpromise but deliver under-whelming support?

Blue Fox Group has a team of fully certified telephony, cloud, and IT engineers who advise you on everything in your communications stack—business phone systems, SD-WAN, contact center, collaboration, video, phone support, and more. We are also fully certified IT providers who can troubleshoot any voice-related issue on the network, whether our issue or another vendor issue.


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3 Important VoIP Decisions to Consider:

Decide WHAT you want your phone system to do.

  • Enhance the Customer Experience by offering unlimited calling and text, auto-attendant, call recordings, visual voicemail, music on hold, local number porting, direct dial, and overhead paging.
  • Act as a Customer Service Rep when you add features like Caller ID, Blocking & Do Not Disturb, Call Forwarding, Waiting, and 3-way calling from any device.
  • Manage your calls better through Ring Groups, Call Monitoring, and Call Queues.
  • Increase Employee Productivity through automated Directory Assistance, integrated CRM applications, and collaboration tools like Zoom and Microsoft Teams.
  • Use Data to Make Better Decisions to monitor call volume, customer satisfaction, and staffing needs.

Decide HOW you want to host your phone system.

  • CLOUD based phone system (Hosted PBX)
  • CLOUD Voice inside ZOOM
  • ON-PREMISES with Cloud Features, (Hybrid)
  • ON-PREMISES with “Private Cloud” to integrate remote users
  • ON-PREMISES fully managed (OPEX)

Decide what type of SUPPORT you want.

  • Over 30 years of supporting AZ businesses
  • No foreign or nationwide support; only local.
  • We know you; your team knows us.
  • We know your system & how it’s programmed.
  • No long hold queues.
  • Whether it’s a problem with the phones, the internet, the
    IT network it’s our problem (not yours).
  • Same-day Support Resolution
  • On-site Training

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CLOUD Communication Features

Hosted Business Voice

  • Redundant cloud-based phone service
  • Simple phone interface
  • Auto Attendant
  • Receptionist
  • Call Queues
  • Voicemail
  • Mobile apps

Cloud Contact Center

  • Multi-Channel Email, Chat, SMS & Social
  • Media Queues
  • Inbound & Outbound Voice Queues
  • Automated Call-Back & Click-to-Call
  • Automated Threshold SMS/Email Alerts
  • Live Monitor, Whisper, Barge-in

Mobile & Desktop Apps

  • Instant Messaging/Chat
  • Real-time Status of Coworkers
  • Contact Integration
  • Call Control
  • Call Recording
  • Wi-Fi & 4G/5G Calling

Team & Web Collaboration

  • Voice & Video Conferencing
  • Screen & App Sharing
  • Desktop Remote Control
  • Outlook Integration
  • Advanced Host Controls

The support team at The Blue Fox Group has garnered an impressive 98% approval rating from 63 customer feedback surveys in the past month, highlighting our exceptional and prompt IT support. For superior support, start here.

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still not sure?

Call us at 480-941-8280 or start a conversation and let us see how we can help.

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