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Arizona Mitel and ShoreTel
support experts

Blue Fox Group provides Mitel and ShoreTel support that Arizona-based businesses can count on to keep their enterprise communications up and running so their teams can get things done.

Having implemented over 500 Mitel and ShoreTel phone systems, we bring both the design, expertise, and know-how to help you get the most out of your investment.

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local + certified

Our support team is made up of certified Mitel and ShoreTel engineers that provide the very best, deepest knowledge of how your phone system works. We invest heavily in the depth of our engineering bench and believe your communication needs are at the heart of your business’s ability to service your clients.

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Can’t talk now? Submit a request and we’ll schedule a time that’s convenient for you!

Why Choose an Arizona-based Mitel and ShoreTel Support Provider?

We know Mitel and ShoreTel, and we’re certified to fix it.

Blue Fox Group has implemented and support over 500 Mitel and ShoreTel phone systems and hold advanced certifications including Contact Center, Mobility, Tier 2-4 support, with IT network expertise and SD Wan & VMWare certified engineers on staff.

Nothing surprises us.
We’re local to Arizona.

We’ve opened and closed as many as 78 Mitel and ShoreTel support tickets in less than 90 days.

If that is not enough, we’re local. You won’t wait because we’re never too far away to help!


We maintain a 98.5% closed ticket satisfaction rate.

Design, support, and implementation are what we do. The proof is in our results. Let us help you do more with your current enterprise communications investment.

7 Reasons Every Company Needs IT Support

bluefoxgroup Mitel and ShoreTel Support Package

  • Monthly Cloud & Admin Training On-Site
  • Advanced Hardware Replacement
  • Live, Web-based User Training
  • Unlimited Phoenix ShoreTel & Mitel Support During & Outside Business Hours
  • Unlimited Remote Moves, Adds, Changes, and Integration
  • Proactive Monitoring & Response to Critical Alarms
  • Back-up & Analytics
  • Free Quarterly Technology Consulting
  • Telephone carrier services
  • Discounted local internet services
  • AZ ShoreTel and Mitel Support

Considering a cloud-based phone system?

Remember, there’s no need to discard your investment in your ShoreTel solution to move to the cloud.

why ShoreTel (now Mitel)?

ShoreTel delivers an award-winning UC system that is purpose-built for IP and designed to be as easy to manage and scale across sites and geographies as it is to deploy and use.

The solution’s open ecosystem and unique distributed architecture mean that Mitel/ShoreTel fits right in with existing infrastructure and works seamlessly with business applications and processes.


Along with its low total cost of ownership, Mitel/ShoreTel phone systems help organizations leverage their most valuable assets: people and information. ShoreTel (Nasdaq: SHOR) was founded in 1996 and is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications, and mobile UC solutions promise a new rhythm of workforce engagement and collaboration.


support for ShoreTel 14.2 ended in August 2020

ShoreTel was purchased by Mitel in 2018. Its product roadmap is underscored by ShoreTel Connect technology. They have committed to supporting ShoreTel 14.2 software, Enterprise Contact Center, and Mobility 8 only until August 2020.

Migrating to the new Mitel platform is easy and cost-effective. Let us help you choose an on-site and cloud option that comes with more than 40 advanced apps, CRM integration, collaboration tools, mobility, and more.

using ShoreTel and considering a step up?

get a free migration consultation

We’ll review your current system and provide you with the best recommendations for upgrade and migration (valued at $1,500).

We’ll also waive processing fees and provide big money savings incentives as well as discounts on licenses and hardware.

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