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Arizona Mitel and ShoreTel
support experts

Blue Fox Group provides Mitel and ShoreTel support that Arizona-based businesses can count on to keep their enterprise communications up and running so their teams can get things done.

Having implemented over 500 Mitel and ShoreTel phone systems, we bring both the design, expertise, and know-how to help you get the most out of your investment.

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local + certified

Our support team is made up of certified Mitel and ShoreTel engineers that provide the very best, deepest knowledge of how your phone system works. We invest heavily in the depth of our engineering bench and believe your communication needs are at the heart of your business’s ability to service your clients.

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Can’t talk now? Submit a request and we’ll schedule a time that’s convenient for you!

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Why Choose an Arizona-based Mitel and ShoreTel Support Provider?

We know Mitel and ShoreTel, and we’re certified to fix it.

Blue Fox Group has implemented and support over 500 Mitel and ShoreTel phone systems and hold advanced certifications including Contact Center, Mobility, Tier 2-4 support, with IT network expertise and SD Wan & VMWare certified engineers on staff.

Nothing surprises us.
We’re local to Arizona.

We’ve opened and closed as many as 78 Mitel and ShoreTel support tickets in less than 90 days.

If that is not enough, we’re local. You won’t wait because we’re never too far away to help!


We maintain a 98.5% closed ticket satisfaction rate.

Design, support, and implementation are what we do. The proof is in our results. Let us help you do more with your current enterprise communications investment.

7 Reasons Every Company Needs IT Support

bluefoxgroup Mitel and ShoreTel Support Package

  • Cloud & Admin Training On-Site
  • Advanced Hardware Replacement
  • Live, Web-based User Training
  • Unlimited Phoenix ShoreTel & Mitel Support During & Outside Business Hours
  • Unlimited Remote Moves, Adds, Changes, and Integration
  • Proactive Monitoring & Response to Critical Alarms
  • Back-up & Analytics
  • Free Quarterly Technology Consulting
  • Consolidated carrier services that greatly reduce your monthly carrier fees
  • Discounted local internet services
  • Locally-based ShoreTel and Mitel Support

Considering a cloud-based phone system?

ShoreTel delivers an award-winning UC system that is purpose-built for IP and designed to be as easy to manage and scale across sites and geographies as it is to deploy and use.

The solution’s open ecosystem and unique distributed architecture mean that Mitel/ShoreTel fits right in with existing infrastructure and works seamlessly with business applications and processes.


Blue Fox Group has a team of fully certified telephony, cloud, and IT engineers who advise you on everything in your communications stack—business phone systems, SD-WAN, contact center, collaboration, video, phone support, and more.

(Nasdaq: SHOR)

We are also fully certified IT providers who can troubleshoot any voice-related issue on the network, whether our issue or another vendor issue.



using Mitel MiVoice and want to migrate to Ring Central?

Mitel MiVoice Connect is now partnered with Ring Central as their exclusive UCaaS partner strategically.

If you are eligible at little-to-no cost to migrate to the top-ranked UCaaS RingCentral MVP solution. Ring Central comes with advanced features that are easy to use and fully supported by RingCentral. Let us know how we can help.

using ShoreTel or Mitel and need support?

get a free migration consultation

We’ll review your current system and provide you with options.

We’ll also waive processing fees and provide big money savings incentives as well as discounts on licenses and hardware.

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