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Case Study – ITMA

case study

How Blue Fox Group Helped a Transportation Company Increase Productivity

client:

International Transportation & Marine, Inc. (ITMA)

the challenges:

  • Slow Support
  • Current Company was not providing quarterly business reviews, long term planning, no budgeting for expenses, they had failing hardware, along with many other issues that needed to be addressed like failing email servers
  • Firewall was not kept up to date causing issues they did not realize, failing back ups.

When your job is to provide specialty lines of insurance for the industry that transports literally tons of material each day via roadways and waterways, your IT needs to be “up to speed” so to speak. Simply put, our client was failing to keep up.

Our meeting brought to the forefront a lack of logistical hardware/software that would provide the type of real time reporting a company like this needs to excel. In addition to this, we discovered a debilitating lack of support for all things business that included everything from outdated email servers to a non-functioning firewall.

the solutions:

Blue Fox helped the client understand that they could continue to waste resources by being reactive or they could invest into an IT strategy that would allow them to be proactive.

After protecting their data we showed them how to better analyze information in real time to get ahead of market conditions and trends in their industry.

Blue Fox helped the client understand that they could continue to waste resources by being reactive or they could invest into an IT strategy that would allow them to be proactive.

After protecting their data we showed them how to better analyze information in real time to get ahead of market conditions and trends in their industry.

why
BFG?

The urgent needs of a company like this put our team into action. Our technical team worked quickly to identify and correct problems that needed immediate attention. Their work was swift and effective in correcting the many issues this company faced. This initial experience led them to seek more long term solutions for their business IT needs.

Blue Fox Group sat down with their leadership team to do a comprehensive review of their IT infrastructure and operations which not only identified gaps but also opportunities that would allow them to compete. Ultimately, our plan would make them more profitable.

the results

Today, our client continues to be a leader in their space.

Product sales as well as claims processing have improved. The IT engine that drives their business is running on all cylinders giving them time to prioritize high-value tasks and focus on operations. Blue Fox Group is proud to be a part of their team and more proud to see their transformation from a struggling outlier to an industry leader.

is your business facing an IT or cybersecurity challenge?

Let’s make technology work for your business and help you exceed your business goals. Contact Blue Fox Group today to get started!

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